2. What can BRM do for you?
BRM collects invaluable marketing campaign information, effectively enabling
"scene-to-sale". Marketing managers can see how many users engaged on a "scene"
(a TV commercial, online video, or print element), how many users
shared that "scene" over to their social networks and the resulting total brand lift exposure,
and how many users ended up completing a campaign goal such as a purchase (enabled by integrating
BRM with the enterprise's CRM database).
Through the BRM Points and Rewards module, users are incentivized to share their psychographic profiles.
This includes entertainment preferences, interests and activities, social media interactions, geographical
information, and brand engagements. This allows brand managers to know who their target users are, so they
can better serve them and reach them via channels that align with their tastes and preferences.
Furthermore, BRM enables the identification of the brand champions -- users who influence others' purchases
through social media. Brand managers can then reach out and empower these brand advocates, and help them
amplify their message -- effectively connecting with their best salesforce.
By leveraging BRM, a marketing campaign can be always fresh and relevant. Given that insights are real-time,
media content and prizes can be customized to individual users' preferences, making sure that the user remains
engaged for the duration of the campaign, and beyond. It also provides data as to what campaign elements are
not working so these can be improved or discarded.
For more specific information on what BRM can do for you, visit our Case studies or the respective Market Solutions section.